We purchased 10 bags of your pellets last week from our local feed store. Since we still had a few bags left from another company, we did not burn yours until the weekend. What a difference! The heat produced with your pellets was much hotter than the other pellets, and after two full days of burning, there was hardly any ash. We went back to Lowes to buy 20 more bags just in case they run out. Thanks for a great product.